As individual as you
Tailored solutions for your receivables management
Every outstanding claim requires a targeted strategy — we offer you the right solutions. Whether it's dunning, out-of-court settlement or judicial enforcement: We take care of it for you.
Here is a brief overview of our services and find out how we can help you.
Professional
Efficient
Digitally
What we can do for you — an excerpt of our services
We support you with a smart, transparent and customer-oriented solution approach.
Dunning
Payment defaults are unfortunately part of everyday life for many companies — but they don't have to be a stress factor. We support you with a professional and customer-oriented reminder system, which reduces the burden and at the same time keeps an eye on your customer relationships.
We handle all communication with your customers — reliably, transparently and always with respect in tone. Through our solution-oriented approach, we are able to process payments promptly without burdening the business relationship.
Our goal is for outstanding invoices to be settled quickly and easily while you concentrate on the essentials: your day-to-day business.
Your advantage: less effort, more liquidity — and satisfied customers.
Pre-trial debt collection
Are your customers not responding to reminders and reminders? We support you in realizing your outstanding receivables professionally and efficiently.
In doing so, we focus on a friendly but specific approach — not just by letter, but via all available means of communication: by telephone, e-mail or text message. In this way, we ensure that your request reaches the debtor quickly — clearly, comprehensibly and with the necessary seriousness.
Of course, we work transparently and legally flawlessly. Our goal: an out-of-court solution that is quick and satisfactory for all parties.
Your advantage: You save time, effort and always keep track of things.
Judicial process
If the pre-trial debt collection does not lead to the desired outcome, we will take the next step for you — only after your express consent, of course.
We initiate court payment proceedings and apply for reminders and enforcement orders to legally secure your claims — for at least 30 years. In this way, we create the basis for enforcing your claim in the long term, e.g. as part of foreclosure measures, as soon as the debtor is able to pay again.
Our experienced team will support you competently, efficiently and with a clearly structured process. You will always have an insight into the state of the proceedings and can rely on us to act professionally and in a solution-oriented manner even in more complex cases.
Your advantage: You gain legal security and a strong partner at your side.
Long-term monitoring
Some claims cannot be settled immediately — whether due to a lack of financial resources or the debtor's unknown whereabouts. With our long-term monitoring, your claims are still secured — and in the long term.
We continuously and professionally monitor titled claims. In doing so, we check the debtor's economic situation at regular intervals, determine current address data and monitor relevant changes. As soon as new enforcement options arise, we initiate targeted measures — such as payroll or account attachments.
We keep a permanent eye on your receivables without you having to worry about them yourself.
Your advantage: You benefit from maximum fail-safe performance — even over many years.
International debt collection
Outstanding receivables abroad do not have to pose a risk. With our digital international debt collection, we take care of the structured and professional collection of your international receivables — without complicated processes or lengthy correspondence.
Whether within Europe or worldwide: We handle your receivables management abroad with the same care, transparency and determination as we do domestically. In doing so, we rely on proven processes, clear communication and a solution-oriented approach.
Your advantage: Efficient and time-saving processing of cross-border claims — without detours and with maximum transparency.
Frequently asked questions
Everything important at a glance
How does the collection process work at Eurosolvent?
As soon as you hand over an outstanding claim to us, we take care of the entire process for you — from the initial contact with the debtor to the possible legal enforcement of the claim.
When is it worthwhile to appoint Eurosolvent?
An assignment is worthwhile if reminders are unsuccessful and the debtor does not respond. The faster we act, the higher the chances of success.
What happens if the debtor does not pay during the collection process?
We review each case individually and discuss the possible next steps with you, such as the initiation of a court order for payment.
How does the cooperation with Eurosolvent work?
After handing over the claim, we will keep you informed about all steps and coordinate closely with you. Our goal is fast, smooth processing.
How long does it take to process my claim?
The processing time depends on the individual case. Many cases can be resolved out of court within a few weeks.
Which documents are required to hand over a claim?
Invoices or contract documents that prove the claim.
Is there a minimum amount for the claim?
In principle, we accept claims of any amount as long as they are justified.
Can I also hand over several receivables at the same time?
Yes, whether individual requirements or larger quantities — we have the right solutions for companies of all sizes.
Are there any hidden costs or risks?
No, we work transparently and discuss all possible costs with you.
When will I get my money paid out?
As soon as the debtor has paid, we will immediately transfer the amount to you minus the agreed fees.
Does Eurosolvent offer digital solutions for easy transfer of claims?
Yes, we offer digital solutions and interfaces so that claims can be submitted quickly and efficiently.
Can I see the processing status of my claims online?
Yes, you can access the current status of your cases at any time via our client portal.
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